Refund policy
Refunds.
Failed renders cost -bash. Completed receipt-backed renders are generally final once output is produced.
Failed jobs
If Farpy does not complete a render and no valid output receipt is produced, the render charge is not kept.
Completed jobs
Completed jobs with receipt-backed output are normally final because GPU work was performed and output was made available.
Unused balance
Unused Cool Beans balance may be reviewed for withdrawal/refund according to payment processor limits, fraud checks, and account standing.
Disputes
Contact support with the job ID, account email, receipt URL, and issue summary.
Refund/support: support@farpy.com